Dan Miller of Opus Research: If Bots Take Over for Humans We Only Have Ourselves to Blame

Dan Miller of Opus Research: If Enterprise Intelligent Assistants Takeover from Humans We Only Have Ourselves to Blame

Before most of us knew what a bot was, Dan Miller, lead analyst and founder of Opus Research, was already looking at the potential impact the nascent technology would have on customer service and engagement. Now that bots, intelligent digital assistants and other conversational interfaces are becoming daily parts of …read more

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Clovia Hamilton is an entrepreneur with 30 years of professional work experience as an adjunct biz law & ethics professor, university technology transfer specialist, engineer and planner. Clovia is a licensed patent attorney and completed an Executive MBA at Wesleyan College. Her next pursuit is a Phd in Mangt and she supports The Phd Project, American Association of University Women (AAUW), and Women in Public Policy (WIPP)! Clovia has trained hundreds of business owners since 1999 when she began to assist the Univ of IL in Champaign with faculty high tech start ups. She has also assisted hundreds of small biz owners by training them on how to get government grants and contracts.

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