City of Atlanta Georgia’s Department of Watershed Management Site Development


  • Organizational Process and Performance Improvements
  • File Management
  • Customer Service Improvements
  • Customer Satisfaction Quality Improvements


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Lemongrass Consulting has experienced professionals and certified planners adept at conducting Business Process Improvements.

Clovia Hamilton leads the Lemongrass team.  While serving as a Principal Civil Engineer and Plan Review Coordinator, Clovia helped reorganize the City of Atlanta’s Department of Watershed Management’s Site Development Office.

business process management, atlanta georgiaClovia restructured the plan review process to better track plans, reduce lost plans, and reduce plan review time.